AnswerBase to ZenDesk: @Ducttape Marketing's John Jantsch serves up 5 Great Online Customer-Service Tools http://ping.fm/0epbs #SmallBiz

AllBusiness Daily News: Child-care costs could threaten small business competitiveness http://ping.fm/B7lOs #SmallBiz

Dell's new integrated cloud-computing suite for small businesses: Great idea, but still missing key parts. http://ping.fm/Djv1h #SmallBiz

Hiring developmentally disabled/special needs workers isn't just doing good, it's good business. http://ping.fm/KYzXZ #SmallBiz

AllBusiness Daily News: Alan Krueger tops White House Council of Economic Advisers. Good for Small Business? http://ping.fm/nNqTX #SmallBiz

Can co-ops save small business? Or are they just touchy-feely experiments in business socialism? http://ping.fm/lCDV4 #SmallBiz

AllBusiness Daily News: Lower oil prices offer ray of sunshine for small businesses after #Irene http://ping.fm/qnJ6u #SmallBiz

Groupon CEO calls his service the "best thing that’s happened to small businesses since the telephone"! Not shy he... http://ping.fm/TCdvW

AllBusiness Daily News - Fed to small businesses: "No help for you" or anyone else... http://ping.fm/GtQXP #SmallBiz

AllBusiness Daily News: Could today's anemic Q2 GDP growth numbers spark more "quantitive easing" ? Will that help? http://ping.fm/Bolnj

Forget Apple, @HarryMcCracken explains why it's - past - time for small businesses top ditch Windows XP http://ping.fm/3appP #SmallBiz

AllBusiness Daily News: Steve Job's resignation offers big small-business lesson: manage succession! http://ping.fm/72oNI #SmallBiz

Start at the bottom-rise to the top! What we can learn from 10 business owners who started as lowly employees http://ping.fm/CPWoR #SmallBiz

AllBusiness Daily News: Earthquake, hurricane test small business disaster planning - are YOU ready? http://ping.fm/rLnam #SmallBiz

AllBusiness Daily News: Protect your smartphone! Attacks on mobile devices hit new high! http://ping.fm/ihgLN #SmallBiz