AnswerBase to ZenDesk: @Ducttape Marketing's John Jantsch serves up 5 Great Online Customer-Service Tools http://ping.fm/0epbs #SmallBiz

AllBusiness Daily News: Child-care costs could threaten small business competitiveness http://ping.fm/B7lOs #SmallBiz

Dell's new integrated cloud-computing suite for small businesses: Great idea, but still missing key parts. http://ping.fm/Djv1h #SmallBiz

Hiring developmentally disabled/special needs workers isn't just doing good, it's good business. http://ping.fm/KYzXZ #SmallBiz

AllBusiness Daily News: Alan Krueger tops White House Council of Economic Advisers. Good for Small Business? http://ping.fm/nNqTX #SmallBiz

Can co-ops save small business? Or are they just touchy-feely experiments in business socialism? http://ping.fm/lCDV4 #SmallBiz

AllBusiness Daily News: Lower oil prices offer ray of sunshine for small businesses after #Irene http://ping.fm/qnJ6u #SmallBiz

Groupon CEO calls his service the "best thing that’s happened to small businesses since the telephone"! Not shy he... http://ping.fm/TCdvW

AllBusiness Daily News - Fed to small businesses: "No help for you" or anyone else... http://ping.fm/GtQXP #SmallBiz

AllBusiness Daily News: Could today's anemic Q2 GDP growth numbers spark more "quantitive easing" ? Will that help? http://ping.fm/Bolnj

Forget Apple, @HarryMcCracken explains why it's - past - time for small businesses top ditch Windows XP http://ping.fm/3appP #SmallBiz

AllBusiness Daily News: Steve Job's resignation offers big small-business lesson: manage succession! http://ping.fm/72oNI #SmallBiz

Start at the bottom-rise to the top! What we can learn from 10 business owners who started as lowly employees http://ping.fm/CPWoR #SmallBiz

AllBusiness Daily News: Earthquake, hurricane test small business disaster planning - are YOU ready? http://ping.fm/rLnam #SmallBiz

AllBusiness Daily News: Protect your smartphone! Attacks on mobile devices hit new high! http://ping.fm/ihgLN #SmallBiz

10 interview tips for small business owners - part of PR 101 for Entrepreneurs presentation http://ping.fm/T9aNj #SmallBiz

Export-Import bank: federal trade data show "small business exporting alone drove $170 billion in trade in June" Cool!

Warren Buffett called for higher taxes on super-rich - and got reamed. Keith Girard joins the fray http://ping.fm/f9wqf #SmallBiz

AllBusiness Daily News: Skype/GroupMe deal could change how small businesses use smartphones, cell service http://ping.fm/F0zxV #SmallBiz

@Rieva Lesonsky: From talent shortages to globalization - 5 employee issues your small business can't ignore http://ping.fm/ZG2gP #SmallBiz

AllBusiness Daily News: If we're headed for double-dip recession, small businesses must start prepping NOW! http://ping.fm/SMwIg #SmallBiz

Don't buy the hype: Tech "buy-back" programs are a bad deal for small businesses - and most everyone else. http://ping.fm/8Ofmn #SmallBiz

AllBusiness Daily News: LA's 'payback' of Standard & Poor's reveals systemic flaws in debt-ratings http://ping.fm/NSkhA #SmallBiz

5 credit-score myths - including the need to pay bills early - BUSTED! http://ping.fm/mJMvv #SmallBiz

AllBusiness Daily News: California small businesses (+ big-boxes) boycott Amazon in online sales tax fight http://ping.fm/Jkxvd #SmallBiz

AllBusiness Daily News: What Wal-Mart's turnaround says about the future of your small business http://ping.fm/k2Yoz #SmallBiz

AllBusiness Daily News: Did the S&P Downgrade get it wrong? Moody's and Fitch think so, and that's good news! http://ping.fm/AjXpp #SmallBiz

There are some places you should never - EVER - use your business credit card! Why your "Behavior Score" matters http://ping.fm/wDDsf

AllBusiness Daily News: What Google Buying Motorola Mobility means to small-business mobile technology http://ping.fm/Bvkyu #SmallBiz

AllBusiness Daily News: RIM's BlackBerry Management Center (BMC) uses cloud computing to bring Blackberry tools to #SmallBiz http://ping.fm/KXiQ8

Hot BYO-Tech trend also brings hidden risks http://ping.fm/qSfna I still say it's good for small businesses. #SmallBiz

@Rieva Lesonsky asks: Who is standing up for small business? Her answer: no one. She's plenty angry http://ping.fm/nn2Bm #SmallBiz

AllBusiness Daily News: No surprise - small businesses are downbeat on prospects for 2012 http://ping.fm/dOLcT #SmallBiz

My latest post: Are we in for a double-dip recession - and if so, what will it mean for small businesses? http://ping.fm/iz8mZ #SmallBiz

@Ducttape Marketing's John Jantsch offers 7 ways to make Gmail even better for small businesses http://ping.fm/KLPmn #SmallBiz

AllBusiness Daily News: Despite efforts, small business exports don't seem to be growing http://ping.fm/zjD1c #SmallBiz

NY Times on whether God is a good small business marketing strategy http://ping.fm/erCHL Conclusion: Mostly. #SmallBiz

Are your employees having an affair on company time? AllBusiness offers 10 ways to tell http://ping.fm/4O9yi #SmallBiz

AllBusiness Daily News: Stocks nosedive AGAIN as Congress forms debt Supercommittee. #SmallBiz tries to stay calm... http://ping.fm/6GrqH

AllBusiness Daily News: Productivity slips as labor costs jump. Could now be the time to hire? http://ping.fm/fX4i0 #SmallBiz

Most people think B2B social networking is harder than consumer efforts. Ain't necessarily so http://ping.fm/vtVW5 #SmallBiz #AllBusiness

AllBusiness' Keith Girard calls government "dysfunctional." Why is he mincing words? http://ping.fm/U58oP #SmallBiz

AllBusiness Daily News: Downgrade http://ping.fm/dRoVV stock collapse http://ping.fm/AGFbI likely to raise #SmallBiz borrowing costs

@Rieva Lesonsky asks: Does every company need a "culture?" Does yours? http://ping.fm/UeMEo

HP is listening to me! I said cut $100 from TouchPad price http://ping.fm/llLjz They did! http://ping.fm/SZFGN For 3 days anyway

AllBusiness Daily News: New "cyber plot" signals need for #SmallBiz vigilance - even if they're not the prime targets http://ping.fm/cPWx1

@HarryMcCracken says it's time to choose a new Web browser - especially if your #SmallBiz is still stuck on IE6 http://ping.fm/bckZp

The 6 Types of Small Business Owners: From Soup Nazis to Lighthouse Keepers - which one are YOU? http://ping.fm/31qIZ #SmallBiz

AllBusiness Daily News: Weak job gains report from ADP signals very weak economic recovery. http://ping.fm/RvQJg

Planning a #SmallBiz trip to China (for selling OR sourcing)? Here's what you need to know - before you go! http://ping.fm/kJChK

AllBusiness Daily News: Despite debt deal, credit-rating cut still looms. Prepare for higher interest rates http://ping.fm/XpNaj #SmallBiz

HP upgrades its TouchPad tablet with new version of webOS - and a price cut! Check my comments here http://ping.fm/ys0VI #SmallBiz

AllBusiness Daily News: Debt deal offers relief and new worries for small businesses http://ping.fm/Wfa1E #SmallBiz

Can small businesses learn anything from big banks? I talk to a Wells Fargo senior VP to find out. http://ping.fm/mEjJX #SmallBiz

Franchise opportunities for minorities have largely dried up. AllBusiness asks why, and what we can do about it http://ping.fm/3KGuU #SmallBiz